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Support Center of Ideal DVD Software |
If you lost your registration code, please email to support@idealdvdcopy.com and tell us the email address you used when purchasing our program. Order ID is also helpful. |
If you have some questions about how to use our program, please read our following step-by-step guides first. |
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If you have some questions or meet some issues when using our program, please Step 1. Make sure you are using the latest version of our program. You can download the latest version on download page. Step 2. Read our FAQ (frequently asked questions), or discuss it on our forum. Step 3. If you still can't solve your problem, please contact our customer service team. At present, we only offer support via email. Please describe your problem in detail, enclosing the log file of our program in the email. Usually we will reply you in one business day. If you don't receive our response in 2 business days, that email may be lost. Please sent your email again or try to contact us using your another email address. |
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