Support Center of Ideal DVD Software

If you lost your registration code, please email to support@idealdvdcopy.com and tell us the email address you used when purchasing our program. Order ID is also helpful.

If you have some questions about how to use our program, please read our following step-by-step guides first.

DVD Copy

DVD to iPod Converter

How to convert DVD to iPod format?
How to customize profile to get suitable quality?
How to transfer .mp4 file to iPod device?
How to convert avi/wmv to iPod format?

DVD to PSP Converter

How to convert DVD to PSP format and then transfer to PSP?
How to convert avi format to PSP format?
How to configure profile to get suitable quality and file size?

DVD to AVI Converter

If you have some questions when using our program, please
    Step 1. Make sure you are using the latest version of our program.You can download the latest version on download page.
    Step 2. Read our FAQ (frequently asked questions), or discuss it in our forum.
    Step 3. If you still can't solve your problem, please contact our customer service team. At present, we only offer support via email. Please describe your problem in detail, enclosing the log file of our program in the email. We'll help you as soon as possible. Usually we will reply you in one business day. If you don't receive our response in 2 business days, that email may be lost. Please sent your email again or try to contact us using your another email address.