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Support Center of Ideal DVD Software |
 If you lost your registration code, please email to
support@idealdvdcopy.com and tell us the email address you used when purchasing our program.
Order ID is also helpful. |
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If you have some questions about how to use our program, please read our
following step-by-step guides first. |
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If you have some questions when using our program, please
Step 1. Make sure you are using the latest version of our program. You can download the latest version on download page.
Step 2. Read our FAQ (frequently
asked questions), or discuss it in our
forum.
Step 3. If you still can't solve your problem, please contact
our customer service team. At present, we only offer support via email. Please describe your problem in detail, enclosing the log file of our program
in the email. We'll help you as soon as possible. Usually we will reply you in one business day. If you don't receive our response in 2 business days, that email
may be lost. Please sent your email again or try to contact us using your another email address.
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