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DELIVERY & SHIPPING
Australia
Rodd & Gunn offers FREE Standard shipping for all domestic orders, delivered within Australia.
We aim to dispatch all orders within 3 business days of the order being placed. Orders that include any "Personalised" products may take up to 1 day extra to be dispatched.
Express Delivery: order before 10am on business days for next business day delivery into metro areas, allow an extra day for outside of metro.
*Based on stock being available in the DC
Australian orders are shipped with Australia Post. Please see below for tracking links.
Please note that delivery will only be attempted once. If this is not successful, you will receive a notification of when and where the parcel will be available for collection.
In the unlikely occurrence that your goods are lost or damaged in transit, please contact us within 10 business days at online@roddandgunn.com. We will then launch a formal investigation with the courier company, once Rodd & Gunn have received confirmation that the delivery has not been successful customers will be offered either a full refund or replacement.
Rest of World
Delivery charges for orders to international addresses are calculated during the checkout process.
Rodd & Gunn offers international shipping with AUSPOST International Standard. Please note that we can only deliver to a valid street address and that a signature is required. Please allow up to 15 business days for delivery by AUSPOST International Standard. This is a fully trackable service.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Rodd & Gunn have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
If you suspect your order has been lost or damaged in transit, please contact us online@roddandgunn.com. We will use the delivery information to make a claim with the courier. We will offer you the choice of a replacement or full refund, once we have received confirmation with the courier that delivery was not successful.
Delivery Period
We will endeavour to dispatch all orders within 3 business days world wide!
Orders that include any "Personalised" products may take up to 1 day extra to be dispatched.
To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package.
AVAILABLE DELIVERY COUNTRIES AND REGIONS |
American Samoa |
Angola |
Antarctica |
Aruba |
Bangladesh |
Bhutan |
Bosnia and Herzegovina |
Botswana |
Bouvet Island |
British Indian Ocean Territory |
Brunei Darussalam |
Burundi |
Cambodia |
Cameroon |
China |
Christmas Island |
Cocos Keeling Islands |
Comoros |
Democratic Republic of Congo |
Falkland Islands Malvinas |
Faroe Islands |
Fiji |
French Polynesia |
French Southern Territories |
Gabon |
Heard Island and McDonald Islands |
Hong Kong |
India |
Indonesia |
Iran |
Japan |
Kenya |
Kiribati |
Korea, Republic of |
Lao People's Democratic Republic |
Leichtenstein |
Macau |
Madagascar |
Malawi |
Marshall Islands |
Mauritius |
Mayotte |
Micronesia |
Mozambique |
Myanmar |
Namibia |
Nauru |
Nepal |
New Caledonia |
New Zealand |
Niue |
Norfolk Island |
Northern Mariana Islands |
Pakistan |
Palau |
Palestine |
Papua New Guinea |
Paraguay |
Philippines |
Pitcairn |
Reunion Island |
Saint Barthelemy |
Saint Helena, Ascension and Tristan da Cunha |
Saint Kitts and Nevis |
Saint Lucia |
Saint Martin French part |
Saint Pierre and Miquelon |
Saint Vincent |
Samoa |
Sao Tome and Principe |
Singapore |
Solomon Islands |
Somalia |
South Africa |
South Georgia and the South Sandwich Islands |
Sri Lanka |
Sudan |
Svalbard and Jan Mayen |
Swaziland |
Syria |
Taiwan |
Tanzania |
Thailand |
East Timor |
Tokelau |
Tonga |
United States Minor Outlying Islands |
Vanuatu |
Vietnam |
US Virgin Islands |
Wallis and Futuna |
Western Sahara |
Zambia |
Zimbabwe |
Congo |
Cook Islands |
Cote d'Ivoire |
Cuba |
Dominica |
Dominican Republic |
Virgin Islands, British |