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Flash Sale | Up To 50% OFF Selected Lines
Flash Sale | Up To 50% OFF Selected Lines
We aim to despatch all orders within 24 hours of being placed. We ship parcels in the United Kingdom with Royal mail, Parcel Force & DHL. We also offer an express service with DHL which is an estimated 1-2 working day service.
A signature may be requested on delivery.
| Country | All Orders | DHL Express |
| United Kingdom | £3.95 | £6.95 |
Worldwide fast delivery with DHL Express
If your order ships via Express delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service.
Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.
DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customise your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL On Demand Delivery offers flexible delivery options:
We aim to despatch all orders within 24 hours of being placed. We have a warehouse based in Ireland. All orders are shipped via GLS Express.
A signature may be requested on delivery.
| Country | All Orders |
| Ireland | £3.95 |
We ship parcels with multiple couriers and local postal networks across Europe. We also offer an express service with DHL, which is an estimated 2-3 working day service.
Your order will be shipped from our warehouse based in Ireland. Please note that we are based in the single market which means there should be no extra charges such as customs.
Belgium, Luxembourg, Netherlands
| £0 - £49.99 | Over £50 | DHL Express £0 - £50 | DHL Express Over £50 |
| £9.99 | £12.99 |
£14.99 |
£14.99 + £5 per £50 spend |
France, Germany, Monaco
| £0 - £49.99 | Over £50 | DHL Express £0 - £50 | DHL Express Over £50 |
| £9.99 | £14.99 |
£19.99 |
£19.99 + £5 per £50 spend |
Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain, Sweden
| £0 - £49.99 | Over £50 | DHL Express £0 - £50 | DHL Express Over £50 |
| £9.99 | £17.99 |
£24.99 |
£24.99 + £10 per £50 spend |
Andorra, Croatia, Cyprus, Czechia, Greece, Hungary, Poland, Slovakia, Slovenia
| £0 - £49.99 | Over £50 | DHL Express £0 - £50 | DHL Express Over £50 |
| £9.99 | £19.99 |
£24.99 |
£24.99 + £10 per £50 spend |
Gibraltar, Greenland, Iceland, Norway, Switzerland
| £0 - £49.99 | Over £50 | DHL Express £0 - £50 | DHL Express Over £50 |
| £9.99 | £19.99 |
£29.99 |
£29.99 + £10 per £50 spend |
Worldwide fast delivery with DHL Express
If your order ships via Express delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service.
Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.
DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customise your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL On Demand Delivery offers flexible delivery options:
We ship parcels with multiple couriers and local postal networks across the world. We also offer an express service with DHL, which is an estimated 2-3 working day service.
Please note in certain countries we can only offer DHL Express.
USA
| DHL Express £0 - £50 | DHL Express £50 - £100 | DHL Express £100 - £150 | DHL Express £150 - £200 | DHL Express £200+ |
| £19.99 | £29.99 | £29.99 |
£49.99 |
£60 + £10 per £50 spend |
Canada
|
DHL Express £0 - £49.99 |
DHL Express £50 - £99.99 |
DHL Express £100 - £149.99 |
DHL Express £150 - £199.99 |
DHL Express £200+ |
| £29.99 | £39.99 | £49.99 |
£59.99 |
£69.99 + £10 per £50 spend |
Australia
|
DHL Express £0 - £49.99 |
DHL Express £50 - £99.99 |
DHL Express £100 - £149.99 |
DHL Express £150 - £199.99 |
DHL Express £200+ |
| £29.99 | £39.99 | £49.99 |
£59.99 |
£69.99 + £10 per £50 spend |
Worldwide fast delivery with DHL Express
If your order ships via Express delivery by DHL, your order will be sent with the On Demand Delivery (ODD) Service.
Once your order is shipped, you will receive a shipping notification from DHL EXPRESS.
DHL ODD notifies you by email and/or SMS about your shipment’s progress and estimated delivery date/time. When this date does not fit your schedule, you can customise your delivery via DHL ODD and decide how, where and when the delivery takes place at the time and location that suits you best.
DHL On Demand Delivery offers flexible delivery options:
A signature is requested on delivery for both standard and Express deliveries. If you are not in when we try to deliver and cannot find a safe location to leave the package, a card will be left, where you will be able to collect your item at your local post office. Please follow the instructions on the card. If the item is not picked up within 21 days it will be returned to us. If you wish to have it redelivered, the customer will have to pay the delivery costs again, or accept refunded minus delivery charge.
If you would like to specify a safe place or a particular neighbour for your parcel to be left with, please add these instructions at the checkout. You may also add some additional information to help the courier find your delivery address.
We advise all orders to be delivered to a work address.
We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 30 days of receipt. The customer is responsible for cost of postage of returned items. We would advise to obtain proof of postage. DO NOT return any items before contacting us.
Please contact us within 7 days of placing your order. Refunds will be credited to your original method of payment of the cost of the item.
If you are not entirely delighted with your products, you may return them to us within 10 working days of receipt of your order. We will be more than happy to offer you an exchange as long as the item(s) are returned in perfect condition and in the original package unused. Our Delivery Charges cannot be refunded.
If you wish to return any items to us, please be aware that you (the customer) are responsible for any postage costs connected to this if this was not an error on our behalf. If the returned items do not make it back to us we will require proof of postage before a refund can be issued. Please do not return any item to us before contacting us via email to inform us of any return.
1. Claims for items damaged on delivery must be made within 7 days of receipt of the package.
2. Email us info@candlesdirect.com to let us know about the damaged item.
3. Do not return the item without us advising you to do so. Please keep all the original packaging.
4. Do not dispose of the item unless we instruct you to do so as we often need a photograph of the item to claim against the carrier, or we might ask you to return the item to us at our expense.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the checkout stage. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure.
We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions. Prices are subject to change without notice. Prices are inclusive of VAT (where applicable). Some website promotions may not be available to customers in particular countries.
Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button. We reserve the right to cancel an order. Cancellation of an order may, for example, result from one of the following:
– The product ordered being unavailable from stock.
– Our inability to obtain authorisation of payment.
– The identification of an error within the product information, including price or promotion.
If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations before your order has been dispatched.
You are permitted to use our website for your own purposes and to print material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission. The copyright and other intellectual property rights in all material on this Website are owned by our licensors or us and must not be reproduced without our prior consent.
We may also use your data, or permit our group companies to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by. If you do not want us to use your data in this way, please change the settings in your account. Replying to the 'unsubscribe' link in promotional mail will also ensure that your name is removed from the mailing list.
Images on this website have been taken or paid for by Candles Direct.
Forbidden use or exploitation of text, images or content of this website is specifically not permitted.
Forbidden use will result in legal action.
The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit Card Company. Customers outside the United Kingdom will also be liable for any customs/import duty, quotas, permits, product restrictions and other local requirements. The recipient of the parcel must pay these charges. Customs policies vary widely from country to country; therefore you are advised to check the latest applicable local requirements in your country before placing an order.
Candles Direct cannot be held responsible for any delays, such as postal strikes, Holidays, which are wholly outside our control. We do occasionally update these terms so please refer back to them in the future.
Your statutory rights are unaffected by this policy.
This Privacy Policy describes how candlesdirect.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Order information
Customer support information
The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
General Use Cookies
DV (expires same day) – Used by Google to store user preferences and information.
NID (expires 6 months) – The NID cookie contains an unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g English), how many search results you wish to have shown per page (e.g 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.
Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_GA (expires 2 years) – Google Analytics cookies.
_GID (expires 1 day) – Google Analytics cookies.
_GAC_UA-56378416-1(expires 3 months) – Google Analytics cookies.
RY_RY-C4NDL3D_REALYTICS (expires same day) – TV tracking cookie - https://www.realytics.io/platform-privacy-policy/
RY_RY-C4NDL3D_SO_REALYTICS (expires same day) – TV tracking cookie – https://www.realytics.io/platform-privacy-policy/
_GAT(expires same day) – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named.
Advertising & Remarketing Cookies
Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.
You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.
You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.
TEST_COOKIE (expires 1 day) – doubleclick.net tracking cookie for Google Remarketing.
IDE (expires 1 year) – doubleclick.net tracking cookie for Google Remarketing.
FR (expires 3 months) – .facebook.com
1P_JAR (expires 1 month) – Google Advertising cookie used for user tracking and targeting purposes.
CONSENT (expires 19 years) – Google Advertising cookie used for user tracking and targeting purposes.
_GCL_AW (expires 3 months) – When auto-tagging is enabled for your AdWords account, AdWords automatically generates a click ID when a user clicks on one of your ads, and appends it to your landing page URL (e.g via the GCLID query string parameter). When configured for AdWords, GTAG.JS extracts ad click information from the URL (e.g the value of the GCLID parameter), and stores it in first-party cookies named _GCL_AW scoped to your domain with a lifetime of 90 days.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Google Analytics Cookies
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form:
A - stores each user's amount of visits, and the time of the first visit, the previous visit, and the current visit. B & C - are used to check approximately how long you stay on a site: when a visit starts, and approximately ends.
Z - stores where a visitor came from (search engine, search keyword, link). To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_UTMA (expires 2 years)
_UTMB (expires less than a day)
_UTMC (expires end of session - date not set)
_UTMZ (expires 6 months)
Facebook Cookies
This website carries embedded ‘share’ Facebook buttons to enable users of the site to easily share articles with their friends through Facebook.
DATR (expires 2 years)
LSD (expires end of session - date not set)
REG_EXT_REF (expires end of session - date not set)
REG_FB_GATE (expires end of session - date not set)
REG_FB_REF (expires end of session - date not set)
Twitter Cookies
Twitter may use both session cookies and persistent cookies to improve their service including understanding user interaction, monitor aggregate usage and web traffic routing. Twitter's privacy policy page.
K (expires 7 days)
GUEST_ID (expires 2 years)
ORIGINAL_REFERER (expires end of session - date not set)
EXTERNAL_REFERER (expires 1 day)
_TWITTER_SESS (expires end of session - date not set)
Turing Cookie Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can do this through your browser settings, however doing so will likely mean that our site will not work as you would expect.
Opting out of cookie usage
If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/.
Please be aware that if you do not configure your browser you will accept cookies provided by this website.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@candlesdirect.com or by mail using the details provided below:
Wickology Limited, 23a Clanbrassil Road, Holywood, BT18 0AR, United Kingdom
Last updated: [3/3/2021]
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
General Use Cookies
DV (expires same day) – Used by Google to store user preferences and information.
NID (expires 6 months) – The NID cookie contains an unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g English), how many search results you wish to have shown per page (e.g 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.
Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_GA (expires 2 years) – Google Analytics cookies.
_GID (expires 1 day) – Google Analytics cookies.
_GAC_UA-56378416-1(expires 3 months) – Google Analytics cookies.
RY_RY-C4NDL3D_REALYTICS (expires same day) – TV tracking cookie - https://www.realytics.io/platform-privacy-policy/
RY_RY-C4NDL3D_SO_REALYTICS (expires same day) – TV tracking cookie – https://www.realytics.io/platform-privacy-policy/
_GAT(expires same day) – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named.
Advertising & Remarketing Cookies
Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.
You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.
You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.
TEST_COOKIE (expires 1 day) – doubleclick.net tracking cookie for Google Remarketing.
IDE (expires 1 year) – doubleclick.net tracking cookie for Google Remarketing.
FR (expires 3 months) – .facebook.com
1P_JAR (expires 1 month) – Google Advertising cookie used for user tracking and targeting purposes.
CONSENT (expires 19 years) – Google Advertising cookie used for user tracking and targeting purposes.
_GCL_AW (expires 3 months) – When auto-tagging is enabled for your AdWords account, AdWords automatically generates a click ID when a user clicks on one of your ads, and appends it to your landing page URL (e.g via the GCLID query string parameter). When configured for AdWords, GTAG.JS extracts ad click information from the URL (e.g the value of the GCLID parameter), and stores it in first-party cookies named _GCL_AW scoped to your domain with a lifetime of 90 days.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Google Analytics Cookies
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form:
A - stores each user's amount of visits, and the time of the first visit, the previous visit, and the current visit. B & C - are used to check approximately how long you stay on a site: when a visit starts, and approximately ends.
Z - stores where a visitor came from (search engine, search keyword, link). To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
_UTMA (expires 2 years)
_UTMB (expires less than a day)
_UTMC (expires end of session - date not set)
_UTMZ (expires 6 months)
Facebook Cookies
This website carries embedded ‘share’ Facebook buttons to enable users of the site to easily share articles with their friends through Facebook.
DATR (expires 2 years)
LSD (expires end of session - date not set)
REG_EXT_REF (expires end of session - date not set)
REG_FB_GATE (expires end of session - date not set)
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If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can do this through your browser settings, however doing so will likely mean that our site will not work as you would expect.
Opting out of cookie usage
If you want to control which cookies you accept. You can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/.
Please be aware that if you do not configure your browser you will accept cookies provided by this website.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@candlesdirect.com or by mail using the details provided below:
Wickology Limited, 23a Clanbrassil Road, Holywood, BT18 0AR, United Kingdom
Last updated: [3/3/2021]If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/
