Ideal DVD Software.Forum

by **Jude1** » 12 Sep 2012, 08:25

Hi cannot copy retail dvd of cold light of day!

by **Xorsist** » 12 Sep 2012, 09:53

@Jude1if that is a standard dvd movie this one has new protections making the program think it has 36gigs on the disc Cloud will have to get back to you on this one.

by **Jude1** » 12 Sep 2012, 13:24

I am so sorry about the caps i forgot to turn them off. :oops:

by **Xorsist** » 12 Sep 2012, 13:46

Jude1 wrote:I am so sorry about the caps i forgot to turn them off.

No worries it is fine hopefully Cloud will be on and have a look at your post might not be for quite abit night time there.

by **TattooScorpio** » 12 Sep 2012, 16:56

Jude1 wrote:Hi cannot copy retail dvd of cold light of day!

Jude1
Please click the icon on the top left corner of Ideal DVD Copy main form, then click "Export bup files" menu send it to the support team at support@idealdvdcopy.com

by **cloud** » 13 Sep 2012, 02:01

Hi Jude1, got your email. Thanks for your report. We'll give you the solution soon. I'll be back later.

by **cloud** » 13 Sep 2012, 02:52

Hi, Jude1

Just checked your log file, and found you haven't press start button to begin. In fact, this dvd we've already fixed, but the decryption files is on the server, only when you press start button, our program can know its internal info, and then access our server to check if there's a fix for it. So don't be puzzed by the large size, just click "Start" button to try. If there's still any issue, please re-export the log file to us. Thanks.

by **MccormickK** » 14 Sep 2012, 08:50

Jude1, so did you finda solution?
if you did, could you please pm me and tell what exactly you did?
i'd really appreciate it, thank you in advance

by **TattooScorpio** » 14 Sep 2012, 14:24

MccormickK wrote:Jude1, so did you finda solution?
if you did, could you please pm me and tell what exactly you did?
i'd really appreciate it, thank you in advance

MccormickK,
Are you having trouble with this dvd as well?What region?There's already a fix for this please give it a try

.If you fail to copy this dvd maybe it's a another edition they haven't met if so please click the icon on the top left corner of Ideal DVD Copy main form, then click "Export bup files" menu send it to the support team at support@idealdvdcopy.com 8-)

by **GeorgeTavA** » 31 Mar 2016, 08:43

After installing winXP sp2 can not access my files.

any input will be greetly appreciated.

Ideal DVD Software.Forum

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