Page 1 of 1

help new user

PostPosted: 09 Aug 2011, 03:34
by garungar
My program will not copy from disc to disc its reads "cannot create DVD folders" what does that mean and how to correct it?
thanks

Re: help new user

PostPosted: 09 Aug 2011, 11:36
by cloud
The issue happended maybe because the temporary folder is unwritable. Please click Image, then click "Misc" tab, click the "..." button beside "Temporary folder" box and set another drive as the temporary, then click "OK" to save it and try again.

Image

If you still have any issue, please click the icon on the left top window of Ideal DVD Copy, click "Export log file" menu, save the exported .ilz file and send it to our support team (support@idealdvdcopy.com), we'll analyze it and help you as soon as possible.