Ideal DVD Software.Forum

I have burned 4 dvds so far and all 4 play in my dvd recorder but when i go to play Treasure Planet i get Disc Is Incompatible. I checked the configuration tab and everything looks ok, but after the second attempt on burning the movie...i still get Disc Is Incompatible. I'm lost? The movie plays on the computer after i downloaded it. The burned disc also plays on the computer too.

If so, the problem should be caused by the NTSC/PAL issue. The DVD from region 1 is NTSC format, and region 2 DVD is PAL format.
Our program can backup both NTSC and PAL DVDs, and the burned DVD has the same format as the original DVD. That means if the original DVD is NTSC, and the burned DVD will be NTSC too.
On computer, there isn't any restriction about NTSC and PAL, but on stand-alone DVD player, there is. If your DVD player only support NTSC, then the burned PAL DVD won't be played on it.

Now, please check if your DVD player can play the original DVD. Then try to play the burned DVD on other DVD players if possible, and tell us the result. And we'll give you further suggestions.