by cloud » 27 Oct 2010, 09:03
If so, the problem should be caused by the NTSC/PAL issue. The DVD from region 1 is NTSC format, and region 2 DVD is PAL format.
Our program can backup both NTSC and PAL DVDs, and the burned DVD has the same format as the original DVD. That means if the original DVD is NTSC, and the burned DVD will be NTSC too.
On computer, there isn't any restriction about NTSC and PAL, but on stand-alone DVD player, there is. If your DVD player only support NTSC, then the burned PAL DVD won't be played on it.
Now, please check if your DVD player can play the original DVD. Then try to play the burned DVD on other DVD players if possible, and tell us the result. And we'll give you further suggestions.