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Ideal DVD Software.Forum • View topic - Can not COPY
Page 1 of 1

Can not COPY

PostPosted: 12 Sep 2012, 08:25
by Jude1
Hi cannot copy retail dvd of cold light of day!

Re: caNNOT COPY

PostPosted: 12 Sep 2012, 09:53
by Xorsist
@Jude1if that is a standard dvd movie this one has new protections making the program think it has 36gigs on the disc Cloud will have to get back to you on this one.

Re: caNNOT COPY

PostPosted: 12 Sep 2012, 13:24
by Jude1
I am so sorry about the caps i forgot to turn them off. :oops:

Re: caNNOT COPY

PostPosted: 12 Sep 2012, 13:46
by Xorsist

Re: Can not COPY

PostPosted: 12 Sep 2012, 16:56
by TattooScorpio

Re: Can not COPY

PostPosted: 13 Sep 2012, 02:01
by cloud
Hi Jude1, got your email. Thanks for your report. We'll give you the solution soon. I'll be back later.

Re: Can not COPY

PostPosted: 13 Sep 2012, 02:52
by cloud
Hi, Jude1

Just checked your log file, and found you haven't press start button to begin. In fact, this dvd we've already fixed, but the decryption files is on the server, only when you press start button, our program can know its internal info, and then access our server to check if there's a fix for it. So don't be puzzed by the large size, just click "Start" button to try. If there's still any issue, please re-export the log file to us. Thanks.

Re: Can not COPY

PostPosted: 14 Sep 2012, 08:50
by MccormickK
Jude1, so did you finda solution?
if you did, could you please pm me and tell what exactly you did?
i'd really appreciate it, thank you in advance

Re: Can not COPY

PostPosted: 14 Sep 2012, 14:24
by TattooScorpio

Can not COPY

PostPosted: 31 Mar 2016, 08:43
by GeorgeTavA
After installing winXP sp2 can not access my files.

any input will be greetly appreciated.