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error occurs when burning

PostPosted: 14 Apr 2012, 19:08
by nyisle8084
when i try to burn a dvd from a dvd to a blank disc...i get error occurs when burning..the discs are clean and scratch free..i downloaded the new version..and it wont burn..any ideas

Re: error occurs when burning

PostPosted: 17 Apr 2012, 02:53
by cloud
Sorry for this issue and sorry for my delay.

Please click Image on the top left corner of Ideal DVD Copy main form, then click "Export log file" menu, send it to our support team, we'll check it then give you instructions as soon as possible.

Re: error occurs when burning

PostPosted: 16 May 2012, 12:16
by Jude1
nyisle8084 wrote:when i try to burn a dvd from a dvd to a blank disc...i get error occurs when burning..the discs are clean and scratch free..i downloaded the new version..and it wont burn..any ideas



Yeah this happens to the disc is straight from the case and it said same thing and wasted a disc only did 1/4 way :?

Re: error occurs when burning

PostPosted: 16 May 2012, 12:59
by Willer
The burning issue is complicated, please follow the above to export the log file and send it to support@idealdvdcopy.com . We will analyze it and give you some advice. Thanks.

blue screen crash

PostPosted: 28 Aug 2012, 21:53
by nyisle8084
before the disc finishing coping the computer crashes a has the blue screen

Re: blue screen crash

PostPosted: 28 Aug 2012, 23:24
by TattooScorpio
nyisle8084 wrote:before the disc finishing coping the computer crashes a has the blue screen

What speed are you burning the disc? What sofware are you using?.. It could be software conflicting with one another its hard to know. Has this happen before? Its very hard to tell if u can please follow the instructions above and send the log to support@idealdvdcopy.com they will analyze the log and give you some advice on what to do.

Re: error occurs when burning

PostPosted: 06 Sep 2012, 08:13
by Jude1
Jude1 wrote:
nyisle8084 wrote:when i try to burn a dvd from a dvd to a blank disc...i get error occurs when burning..the discs are clean and scratch free..i downloaded the new version..and it wont burn..any ideas



Yeah this happens to the disc is straight from the case and it said same thing and wasted a disc only did 1/4 way :?


latley I have this message ERROR WHILE BURNING again the disc is clean and it wastes discs

Re: error occurs when burning

PostPosted: 06 Sep 2012, 13:38
by TattooScorpio
Jude1 wrote:
Jude1 wrote:
nyisle8084 wrote:when i try to burn a dvd from a dvd to a blank disc...i get error occurs when burning..the discs are clean and scratch free..i downloaded the new version..and it wont burn..any ideas



Yeah this happens to the disc is straight from the case and it said same thing and wasted a disc only did 1/4 way :?


latley I have this message ERROR WHILE BURNING again the disc is clean and it wastes discs


Hello Jude1,
What software are you using to burn and what type of DVD media are you using? Is your burner up to date with the lastest firmware? When does the error message pop up?

Re: error occurs when burning

PostPosted: 05 Feb 2013, 14:52
by Jude1
nyisle8084 wrote:when i try to burn a dvd from a dvd to a blank disc...i get error occurs when burning..the discs are clean and scratch free..i downloaded the new version..and it wont burn..any ideas



this has suddenly started to happen on a different pc but just recently on my regular pc just burned a few discs last week so why now have the latest idealdvd copy and as far as I know I have updated driver but not sure about firmware

Re: error occurs when burning

PostPosted: 05 Feb 2013, 23:47
by TattooScorpio
Jude1 wrote:this has suddenly started to happen on a different pc but just recently on my regular pc just burned a few discs last week so why now have the latest idealdvd copy and as far as I know I have updated driver but not sure about firmware

What is your make and model of the dvd burner? What program are you using to burn to dvd? And what blank media are you using? ;)