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can't back up or rip to hard drive

PostPosted: 02 Apr 2012, 16:52
by Jude1
hi just tried this dvd on two pcs it's reg 2 the file size is rather big!!!!! will send in email tried on here but failed

Re: can't back up or rip to hard drive

PostPosted: 03 Apr 2012, 02:16
by cloud
What's the name of this dvd?
Usually if a dvd shows a large size and our program can't cpy it, then it must have new protection.
Now, please just insert the dvd to your dvd drive, then click Image on the main form of Ideal DVD Copy, click "Export bup files" menu, then send the exported file to support@idealdvdcopy.com, our stuff will help you as soon as possible.

Re: can't back up or rip to hard drive

PostPosted: 03 Apr 2012, 10:39
by Jude1
cloud wrote:What's the name of this dvd?
Usually if a dvd shows a large size and our program can't cpy it, then it must have new protection.
Now, please just insert the dvd to your dvd drive, then click Image on the main form of Ideal DVD Copy, click "Export bup files" menu, then send the exported file to support@idealdvdcopy.com, our stuff will help you as soon as possible.



DEVILS BRIDGE they sent file but still error ocurrs during shrinking!! sent log file back just waiting for reply :?:

Re: can't back up or rip to hard drive

PostPosted: 03 Apr 2012, 12:38
by Lokwood
Ok, let us know what they will reply...

Re: can't back up or rip to hard drive

PostPosted: 13 Apr 2012, 08:39
by cloud
DEVILS BRIDGE they sent file but still error ocurrs during shrinking!! sent log file back just waiting for reply :?:


Sorry, have no time to check here. And just found your reply. Did our stuff instruct you to solve your issue?