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Updating DVD Burner Software

PostPosted: 27 Mar 2012, 22:46
by Fletch73
I tried to copy a dvd and during the read portion the software came up with read errors. It told me to download the latest version of DVD Copy. So I went to the website, downloaded the software and tried to install it. I got an error saying it couldn't finish the install because of an existing file. Do I need to uninstall the older version first and then install the new version?

Re: Updating DVD Burner Software

PostPosted: 28 Mar 2012, 03:48
by cloud
No, you needn't uninstall the old version.

The issue happened because you didn't close the old version. Now, quit any window of the old version, then re-install the new version, you will be successful.