Ideal DVD Software.Forum

I have purchased Ideal DVD Software...it works fine on my first pc.....I recently bought a new PC and the operating system is Windows 7. When I put the DVD in my drive, it keeps telling me to insert a DVD...windows recognizes it...but the copy software doesn't. Is there something else I should be trying? Thank you so much for your help. By the way, I have downloaded the latest version of the software, so, that's not the problem.

Please first use your DVD player software to play the DVD to see if it can be played well.
Then, re-open Ideal DVD Copy and try again.

If your issue persists, please tell us the exact name of the DVD, then use your windows explorer to browse it, view the "VIDEO_TS" folder by "details" mode, then send us a screenshot of that folder. Finally, click , click "Export log file" to export the log file and upload it here. Then we'll help you as soon as possible.