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changing burning engine

PostPosted: 21 Mar 2010, 17:42
by suzukimama
I am really new at this and keep getting this error about drop menus to change to burning engine 1. I don't have a clue how to this. All help appreciated

Re: changing burning engine

PostPosted: 22 Mar 2010, 02:12
by cloud
It's a burning issue. This issue is very complex, it depends on the media, the burner and the burning engine as well. Now, please click Image , click "Export log file", then you will get a .ilz file, save it and then uploaded here or just email to our support team, we'll give you exact instructions as soon as possible.