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Dvd players not recognizing disc

PostPosted: 18 Mar 2010, 04:24
by ncupsman62
Recently my ideal dvd copy have said that the copy has been done successfully yet the discs will not play in my dvd players. This has started two days ago and I am really frustrated. I purchased the burner one month ago and have attempted to reinstall ideal dvd copy. I have noticed that the ideal copy icon looks different now and would love any suggestion you may have to resolve my issues.

Re: Dvd players not recognizing disc

PostPosted: 18 Mar 2010, 08:18
by cloud
Please click Image, click "Export log file", then you will get a .ilz file, save it to your desktop, then email it to our support team. We'll analyze it and give you some suggestions as soon as possible.