Please download the latest version 3.2.5 from http://www.idealdvdcopy.com/dvd-copy.htm to have a try.
If you still failed to copy this dvd, that mostly means your edition is another one we haven't met, just keep it in your DVD drive, click
, then click "Export bup files" menu, save the exported file and send it to support@idealdvdcopy.com , we'll analyze it and fix it within one day.BTW, if you want to rip this DVD to iPod, iPad, avi or other mp4 format, just download our iPod Converter, iPad Converter, Avi converter or MP4 converter from http://www.idealdvdcopy.com/download.htm . If you want to backup the blu ray edition, just try our Blu-ray Copy.