How to fix "Error-2002 a bad public movie atom"?

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How to fix "Error-2002 a bad public movie atom"?

Postby cloud » 06 Aug 2009, 06:45

Some people may meet 2002 error when playing .mp4 file with Quicktime. And this issue only occurs on Vista System. It's obvious it's the way the tags are handled for .mp4 videos between Vista and iTunes. But Apple doesn't have a solution so far. One of our user tried many methods to solve this issue and he found the best, fastest, and easiest way to fix the problem is the following:
1) right click on the movie file
2) go to properties
3) go down to "attributes" and click advanced
4) under "compress and encrypt" select compress
5) hit apply/ok

Then your QuickTime can play the .mp4 file with no problem.
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