by Willer » 16 Nov 2009, 14:36
I'm sorry. When we do a biggish upgrade, we will change the version number and build date(which is from the created date of one installation file IdealDVDCopy.exe). To copy new protected DVDs, we just updated some minor files, so we don't change version number and build date. So at present the latest version number is v3.2.2 and the build date is Sept 23 2009 15:28:41. But the latest update date on v3.2.2 is Nov. 11. If you are sure you already downloaded the Nov. 11 version and installed it, but still failed to copy "Imagine That", maybe you met other problems, please insert the original DVD into your drive and click the icon on the left top of the window of Ideal DVD Copy, then click "Export bup files" and save a .buz file. Then please enclose this file in the email and send it to our support team "support@idealdvdcopy.com". We'll give you some advice as soon as possible.