You may refer to
viewtopic.php?f=2&t=6666 to learn if you're using the latest version. The current version is 3.2.5. If you still failed to copy "Rango" with this version, please click

, click "Export bup files" menu, then send the exported file to
support@idealdvdcopy.com , we'll check what's wrong then give you solution to solve it as soon as possible.